Legal Information

Privacy Policy

Last Updated: June 2026

1. Introduction

Welcome to BILL9 ("BILL9", "we", "our", or "us").

BILL9 is an AI-powered document intelligence platform that enables users to upload invoices, bills, receipts, and other business documents, extract structured data, organize records, and analyze information using artificial intelligence.

This Privacy Policy explains how we collect, use, store, and protect your information when you use BILL9. By accessing or using BILL9, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Account Information

When you create an account, we may collect:

  • Name
  • Email address
  • Password (encrypted and securely stored)
  • Organization or company name (if applicable)

Documents and Uploaded Content

When using BILL9, you may upload:

  • Invoices, bills, and receipts
  • Purchase orders and financial records
  • Images and PDF files

These documents may contain information such as:

  • Vendor names and transaction details
  • Dates, amounts, and product descriptions
  • Business-related information

AI-Generated Data

BILL9 automatically processes uploaded documents and may generate:

  • Structured records and extracted field values
  • AI summaries and search indexes
  • AI-generated responses to user queries

Usage Information

We may automatically collect:

  • Device information, browser type, and operating system
  • IP address and login activity
  • Usage analytics, error logs, and performance metrics

3. How We Use Your Information

We use collected information to:

  • Provide BILL9 services and process uploaded documents
  • Extract structured data using AI
  • Enable search and filtering functionality
  • Generate AI-powered insights and responses
  • Improve platform performance and maintain account security
  • Detect abuse, fraud, or unauthorized activity
  • Comply with legal obligations

4. AI Processing and Third-Party AI Services

BILL9 uses artificial intelligence technologies to power core features. To enable these features, BILL9 shares specific user data with a third-party AI service, Google Gemini.

Data Shared with AI Services

When you use our AI features (such as AI extraction or AI chat), the following data is collected and securely transmitted to Google Gemini:

  • Images and contents of uploaded documents (invoices, bills, receipts)
  • Text prompts and queries entered into the AI chat interface

How AI Data is Used

This data is used strictly to:

  • Extract structured information from uploaded documents
  • Organize records into structured databases
  • Generate responses to natural language queries about your records

Data Protection and Equal Protection

We confirm that Google Gemini provides the same or equal data protection as stated in this privacy policy. Data sent to Google Gemini is processed securely and is not used to train their foundational models without our explicit enterprise consent. For more information, please refer to Google's privacy terms.

AI-generated outputs may occasionally contain inaccuracies. Users are responsible for reviewing extracted information before relying on it for business decisions.

5. Data Ownership

You retain ownership of:

  • Uploaded documents
  • Extracted records and generated datasets
  • AI conversations related to your data

BILL9 does not claim ownership of your content.

6. Data Storage and Security

We implement reasonable technical and organizational measures to protect your information, including:

  • Encryption in transit
  • Secure authentication systems and access controls
  • Infrastructure monitoring and regular security updates

While we strive to protect your data, no method of transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain your information only as long as necessary to:

  • Provide the service and maintain your account
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements

You may request deletion of your account and associated data, subject to applicable legal requirements.

8. Sharing of Information

We do not sell your personal information. We may share information with:

Service Providers

Trusted third-party providers who assist with cloud hosting, authentication, analytics, storage, and infrastructure monitoring. These providers are contractually required to protect your information.

Legal Requirements

We may disclose information when required to comply with applicable laws, respond to lawful requests, protect BILL9's rights and security, or prevent fraud or abuse.

9. International Data Transfers

Your information may be processed and stored in countries other than your country of residence. Where required, appropriate safeguards will be implemented to protect your information during such transfers.

10. User Responsibilities

You are responsible for:

  • Ensuring you have the right to upload documents
  • Maintaining the confidentiality of your account credentials
  • Reviewing AI-generated outputs before use
  • Complying with applicable laws and regulations

11. Third-Party Services

BILL9 may integrate with third-party services and infrastructure providers. We are not responsible for the privacy practices of third-party services that are not operated by BILL9.

12. Children's Privacy

BILL9 is intended for business and professional use. The service is not directed toward individuals under the age of 18, and we do not knowingly collect personal information from children.

13. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your information
  • Restrict or object to processing
  • Request data portability

To exercise these rights, please contact us.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will become effective upon posting the revised version on this page. Continued use of BILL9 after updates constitutes acceptance of the revised Privacy Policy.

15. Contact Us

If you have questions regarding this Privacy Policy, please contact us:

BILL9
Email: support@getbill9.com