Terms and Conditions

Welcome to BILL9.

These Terms and Conditions ("Terms") govern your access to and use of BILL9 ("BILL9", "Service", "Platform", "we", "our", or "us").

By accessing or using BILL9, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

1. About BILL9

BILL9 is an AI-powered document intelligence platform that enables users to:

• Upload invoices, bills, receipts, and business documents
• Extract structured information using artificial intelligence
• Organize records into searchable databases
• Search, filter, and manage records
• Interact with records using natural language queries

BILL9 is provided as a software-as-a-service (SaaS) platform.

2. Eligibility

You may use BILL9 only if:

• You are at least 18 years old
• You have the legal authority to enter into these Terms
• Your use complies with all applicable laws and regulations

If you are using BILL9 on behalf of a company or organization, you represent that you have authority to bind that organization to these Terms.

3. Account Registration

To access certain features, you may be required to create an account.

You agree to:

• Provide accurate information
• Keep your login credentials secure
• Maintain updated account information
• Accept responsibility for activities under your account

You are responsible for all activity occurring under your account.

4. User Content

"User Content" includes:

• Uploaded documents
• Bills and invoices
• Receipts
• Images
• PDFs
• Structured records
• AI prompts and conversations

You retain ownership of all User Content.

By using BILL9, you grant us a limited license to process, store, analyze, and display your content solely for the purpose of providing the Service.

5. Acceptable Use

You agree not to:

• Upload unlawful content
• Violate intellectual property rights
• Upload malicious software or harmful code
• Attempt unauthorized access to systems
• Interfere with platform operations
• Use BILL9 to commit fraud or illegal activities
• Reverse engineer or copy the Service

We reserve the right to suspend or terminate accounts that violate these Terms.

6. AI-Generated Outputs

BILL9 uses artificial intelligence to process documents and generate outputs.

AI-generated outputs may include:

• Extracted fields
• Summaries
• Insights
• Search results
• Responses to questions

While BILL9 strives for accuracy, AI-generated outputs may contain errors, omissions, or inaccuracies.

Users are solely responsible for reviewing and verifying outputs before relying on them for business, financial, legal, tax, or accounting decisions.

7. Data Accuracy

BILL9 is a productivity and document intelligence tool.

We do not guarantee:

• Accuracy of extracted data
• Completeness of records
• Accuracy of AI-generated responses
• Availability of every document field

Users should verify information before making decisions based on the Service.

8. Subscription Plans and Billing

Certain features may require a paid subscription.

By subscribing to a paid plan, you agree to:

• Pay applicable fees
• Provide valid payment information
• Authorize recurring charges where applicable

Fees are non-refundable unless required by law or explicitly stated otherwise.

We may modify pricing with reasonable notice.

9. Service Availability

We strive to maintain reliable service availability.

However, BILL9 does not guarantee:

• Continuous uptime
• Error-free operation
• Uninterrupted access

Maintenance, upgrades, technical issues, or external factors may occasionally impact availability.

10. Intellectual Property

The BILL9 platform, including but not limited to:

• Software
• Design
• Branding
• Logos
• Features
• User interface
• Documentation

are owned by BILL9 or its licensors and are protected by applicable intellectual property laws.

No rights are granted except those expressly stated in these Terms.

11. Third-Party Services

BILL9 may rely on third-party providers for:

• Cloud infrastructure
• Authentication
• AI services
• Storage
• Analytics

We are not responsible for interruptions or issues caused by third-party services beyond our reasonable control.

12. Limitation of Liability

To the maximum extent permitted by law:

BILL9 shall not be liable for:

• Lost profits
• Lost revenue
• Loss of business
• Loss of data
• Indirect damages
• Incidental damages
• Consequential damages

arising from or related to the use of the Service.

Your use of BILL9 is at your own risk.

13. Disclaimer of Warranties

BILL9 is provided on an "as is" and "as available" basis.

We make no warranties regarding:

• Accuracy
• Reliability
• Availability
• Performance
• Fitness for a particular purpose

To the fullest extent permitted by law, all implied warranties are disclaimed.

14. Indemnification

You agree to defend, indemnify, and hold harmless BILL9, its affiliates, employees, and partners from any claims, damages, liabilities, losses, or expenses arising from:

• Your use of the Service
• Violation of these Terms
• Violation of applicable laws
• Violation of third-party rights

15. Suspension and Termination

We reserve the right to suspend or terminate access to BILL9 at any time if:

• These Terms are violated
• Fraudulent activity is detected
• Security concerns arise
• Required by law

Upon termination, access to the Service may be revoked.

16. Changes to the Service

We may:

• Add new features
• Modify existing functionality
• Remove features
• Change pricing
• Update technical requirements

without prior notice where reasonably necessary.

17. Changes to These Terms

We may update these Terms periodically.

Updated Terms will be posted within the Service.

Continued use of BILL9 after updates constitutes acceptance of the revised Terms.

18. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the jurisdiction in which BILL9 operates, without regard to conflict of law principles.

19. Contact Information

For questions regarding these Terms, please contact:

BILL9
Email: support@getbill9.com